We’ve taken the tricks out of the Money Back Guarantee. Most companies push out mediocre products and rely on the fact that dissatisfied customers are too busy to go through the hassle of returning the product to qualify for their money back. We’re confident you’ll love your Onnit supplements, and we’re not gonna play games with you.
Order any of our entry size supplements, and if you don’t like it, you can keep it. Notify us and we’ll give you a full refund right there on the spot. No complicated intake forms and no return necessary. We trust you, but to protect against fraud, the Keep-It™ guarantee is valid only for first time purchases of a product, and redeemable up to three months after purchase.
Multiple bottles, foods, apparel and gear are subject to our basic, no stress money back guarantee. Fitness equipment, personal care products, knowledge purchases, and DVDs are not eligible. To process a refund, visit our support page.
Keep It™ Eligible Products:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access any information on our website. We incorporate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (SSL) for the encryption of all financial transactions through the website. We use industry-standard, 256bit SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. For example, when you visit the website, you access servers that are kept in a secure physical environment, behind a locked cage and a hardware firewall. After a transaction, your credit card information is not stored on our servers.