Refund policy
Trying Something New Should Feel Easy
For first-time purchases of select core supplements, you’re covered by our Keep-It Money Back Guarantee.
Keep-It Money Back Guarantee
- Applies only to first-time purchases of select products under $40.
- You don’t need to send the product back to get a refund.
- Limit one refund per product, per customer.
- Only the product cost is refunded (shipping and discounts are not included).
Returns for Unopened Products
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You can return unopened products with the safety seal still intact within 30 days of purchase.
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Please contact us before returning any product.
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You pay for return shipping.
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If you are returning multiple shipments, each order must be returned separately with its own return label.
Opened Products? Let’s Talk
If you’ve opened a product and aren’t satisfied, you may still be eligible for a refund if it qualifies under the Keep-It Guarantee.
Otherwise, reach out to us. Depending on your situation, we may offer:
- Store credit
- Troubleshooting support
- Other solutions to help make it right
Fitness Items
All fitness equipment is final sale and not eligible for return or refund.
Please double-check product specs and sizing before purchasing.